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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lucia Morales

June 24, 2026

5  out of  5
rating by Lucia Morales
"I had an excellent experience working with my auto insurance agent, Rigoberto. He is very knowledgeable, professional, and took the time to explain all of my coverage options in a way that was easy to understand. They helped me find the best policy for my needs at a competitive price and made the entire process smooth and stress-free.

What really stood out was their responsiveness and dedication to customer service. Whenever I had questions, they were quick to respond and always willing to help. It’s clear that they genuinely care about their clients and go above and beyond to ensure satisfaction.

I highly recommend them to anyone looking for reliable, honest, and outstanding auto insurance service. Please make sure to ask for Rigoberto. He is also bilingual which is always a plus. Thank you for making the insurance process so easy and providing such exceptional support!"
We responded:
"Thank you for your kind review of State Farm Agent Beatriz Lira’s Team. We appreciate it!"
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Itzel Martinez

June 24, 2026

5  out of  5
rating by Itzel Martinez
"I got my car insurance, house insurance and life insurance for fraction of what I was paying individually. I appreciate the help of Rigo. He has helped me to the extend of needing help on how to contact roadside assistance. Something that is so basic but most insurance companies won’t even waste their time to show you how to do it."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Beatriz Lira’s Team. "
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Carol Riley

June 20, 2026

5  out of  5
rating by Carol Riley
"I called and spoke with Jessica about car insurance. Jessica is very polite and professional. I had a wonderful experience."
We responded:
"Carol, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Monica Valdez

June 4, 2026

5  out of  5
rating by Monica Valdez
"Hola mi agente de seguro me atiebde escelente ella es muy atenta y me manyiene al dia , gracias state Farm por ayudarnos con nuestr seguro jessica es muy atenta."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Beatriz Lira’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Chicago ."
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Anais Rosado

May 26, 2026

5  out of  5
rating by Anais Rosado
"Fantastic service and easy sign-up. Also doesn't hurt that. I'm saving money."
We responded:
"Wow, thank you for the 5-star review, Anais! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Andres Madrigal

May 14, 2026

5  out of  5
rating by Andres Madrigal
"Rigo me ayudo asegurar el auto de mi hija. Gracias."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Beatriz Lira’s Team! We deeply appreciate your kind words here in Chicago . "
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Susana Aguilar

April 17, 2026

5  out of  5
rating by Susana Aguilar
"Representative at State Farm Rigo was very professional and extremely helpful. I simply called to get a quote not thinking I would get my vehicle's insurance on the spot but after speaking with Rigo and comparing options, I definitely knew I would get my vehicle insured same day. Thank you Rigo, appreciate you!"
We responded:
"Thank you for the 5-star review, Susana! Here on State Farm Agent Beatriz Lira’s Team, we are proud to serve our community and appreciate your recognition. "
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Jose Castro

April 11, 2026

5  out of  5
rating by Jose Castro
"Jessica me ayudo"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Beatriz Lira’s Team. "
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Diane saunders

April 9, 2026

5  out of  5
rating by Diane saunders
"Jessica has helped me with my auto, home and life policies! Very easy to work with and makes it easy to understand when applying for policies. Great customer service! 10000000/10"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Beatriz Lira’s Team here in Chicago . "
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Roberto Perez

April 6, 2026

5  out of  5
rating by Roberto Perez
"Muy atento en tus preguntas el muchacho Rigoberto 👍✅"
We responded:
"Thanks so much for the fantastic rating, Roberto! We are so glad you had a positive experience with us here on State Farm Agent Beatriz Lira’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Shuai Yuan

March 25, 2026

5  out of  5
rating by Shuai Yuan
"Rigo help me a lot thank you so much"
Profile photo of Jessica Amezcua

Jessica Amezcua

March 17, 2026

5  out of  5
rating by Jessica Amezcua
"Jessica went above and beyond with helping me insure my car. When I got my car last year she was so quick and efficient to set me up with a policy that worked for me, explained it in a way that I could understand, and managed to help me actually save money as the year went on unlike other insurers"
Profile photo of Ruby Corpus

Ruby Corpus

March 17, 2026

5  out of  5
rating by Ruby Corpus
"Thank you to Jessica for making my experience with State Farm great. Her customer service is definitely the best, very professional. Definitely recommend going to her for your insurance, she’s very knowledgeable when it comes to policies, claims and so forth.
She also helped out my mom and gave her the best policy that fit best. Once again, thank you very much."
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Elvia Cerna

March 13, 2026

5  out of  5
rating by Elvia Cerna
"Rigo siempre me ayuda cada vez que vengo con todo y es muy amable y atento."
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Love yourself

March 6, 2026

5  out of  5
rating by Love yourself
"I work with Desiree Gonzalez and she was amazing. She helped me understand everything. She just fixed everything and made it more simpler. She was very patient and if I didn’t understand something, she did not mind if I ask a question."
Profile photo of Taycha Santos

Taycha Santos

February 20, 2026

5  out of  5
rating by Taycha Santos
"The agent Desirey that has been assisting me these last few weeks has been such a great help. She explained all the benefits of the policies I was looking into and made the process super easy. Thank you for making this experience as efficient as possible."
Profile photo of Christian Fabian “EL CRVEVO” Ramos

Christian Fabian “EL CRVEVO” Ramos

February 14, 2026

5  out of  5
rating by Christian Fabian “EL CRVEVO” Ramos
"Desirey did a great job explaining life insurances. I picked the right investment for my kids benefits, which is a long term investment. She also helped with vehicle insurances. I’m very thankful for the service."
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Liliana Campos

February 5, 2026

5  out of  5
rating by Liliana Campos
"Rigoberto at State Farm was very helpful and professional. He took the time to explain everything clearly, answered all my questions, and made the whole process easy and stress-free. I really appreciated his patience and great customer service. Highly recommend working with him!!"
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Raul Cardenas

February 4, 2026

5  out of  5
rating by Raul Cardenas
"Rigoberto me ayudo a llena el reclamo"
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Las Esperanzas

February 3, 2026

5  out of  5
rating by Las Esperanzas
"Rigoberto Salazar is an AMAZING agent, he is always available and super helpful"
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Marcellaus

February 3, 2026

5  out of  5
rating by Marcellaus
"You won't get better service from any other agent. My agent was helpful and informative. Thanks Desirey. Made my experience joyful."
Profile photo of Candace Fontanez

Candace Fontanez

February 2, 2026

5  out of  5
rating by Candace Fontanez
"Such a great experience! Beatriz was super helpful, easy to talk to, and really went above and beyond to make sure I got what I needed. Everything was smooth and stress-free. I’m very happy with my experience and would absolutely recommend her and State Farm!!!"
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__lol Dontworryaboutit__

December 30, 2025

5  out of  5
rating by __lol Dontworryaboutit__
"I had to switch my insurance and so I called this location that is close by my house. I talked to Desirey and she was very fluent and knowledgeable in her work. She was able to answer all of my questions, gave me reassurance of my concerns, and we ended with a really quote for my budget. She seems to take pride in what she does and that truly shows. Thanks for all your help Desirey!"
Profile photo of Pansy Spinney

Pansy Spinney

December 22, 2025

5  out of  5
rating by Pansy Spinney
"I called to get a quote for auto and renters insurance and Rigo gave me a great price."
Profile photo of Marshall Clanton

Marshall Clanton

December 15, 2025

5  out of  5
rating by Marshall Clanton
"I always like to talk to Rigo because he is very knowledgeable and patient."